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Lids - I need to talk to someone please
Lids - I need to talk to someone please
i am at your greenbrier mall chesapeak .. waiting for person since last 2 hours but nobody here ...so i making this complaint that the person who work here is not trustworthy . one person was sleeping inside the store and lady sales person was gone out by shuttring...
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1.0
I didn't like
  • Customer service
  • I did not like
#1251865
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Lids - Great resolution

Brian in the orange park Florida location of locker room ordered the wrong size hat for my dad's birthday then refused to help me thank God Juan and deantya helped me when I called
#1247831
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Lids - Service sucks

They have bad service at the store in round rock tx i had them do some embroidery on some hats they told me they would do it same day just to get my business now they can do it or they told me that is a hat store not a embroidery store already call the office and all they did was told the manager to talk to me now he wants to give my hats back
#1231678
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I hate their website, first and foremost. I live in CA and tried to take advantage of your extra 30% of select sale items: Items to be delivered Loyola Ramblers NCAA Men's Sister Jean Power T-Shirt $18.75 Loyola Ramblers NCAA Men's Sister Jean Power T-Shirt Size: L...
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1.5
#1229063
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While attempting to exchange a hat I bought a week ago for the exact same hat, but in a different size, I was told by the manager Chris at the cherry creek location that I had to pay an additional $15 dollars because the hat wasn't on sale anymore?!?! I called customer...
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1.0
#1200076
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As a hat lover and a person who's been to a lot of Lids stores, I hate this one. It's more upsetting because this is now my closest Lids. The thing about this Lids is the discounted hats section is a complete mess. It's like the $2.00 dvd bin at Walmart. There is no...
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#1196366
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I ordered 3 items and paid for express postage. I received an email confirming the purchase and stating that they will provide a tracking number within 24-48 hours. 2 days later I received 1 of the three items which was sent express. I sent two emails which were both I...
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1.2
#1195338
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Ordered a Valentines day shirt for my husband mall employee called me to pick on order on the 13th. I showed up on the 14th to pick up my order, unfortunately the employees lost, misplace my bag, they called managers and other employee asking about my order aloafter 30...
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1.7
#1192246
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Walked in to Southwest Plaza, Littleton CO. Employee was helping a lady at the counter, custom hat. After helping her I waited for him to at least look my way to say hello. Nothing. I made it very obvious I need help with a hat above my head, by having to use another...
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2.1
#1191254
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So it was my first time ordering online at lids and i decided to get shift to the store because i worked right around there. I checked my tracking and it showed i arrived at the store so i went down there. I had went to the store and there were a couple of boxes there...
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1.0
#1177232
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