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I don't need to contact them if one of my friends is currently working in their "private company" at this moment. He is freshly new employee there and the manager is giving him a write up due to their lack of training and just because he took a little longer for his...
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2.7
I liked
  • People who know is knowledgable
I didn't like
  • Attitude and unprofessional
  • Manager
#1272090
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I would figure 2 day air would mean 2 days or next day air would mean the next day but at lids 2nd day air is 2-3 days after the 1-2 days processing and next day is 1-2 days after 1-2 days processing. Not only that but they charge you extra and don’t even tell you that...
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1.0
#1268923
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Called customer service twice to find out where my order was. Selected Ship to Store and was told it would take 5-7 business days to arrive. On first call was told that the item was delivered and signed for, and that the store should be calling me soon to pick out up....
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1.0
#1266024
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Lids - I need to talk to someone please
Lids - I need to talk to someone please
i am at your greenbrier mall chesapeak .. waiting for person since last 2 hours but nobody here ...so i making this complaint that the person who work here is not trustworthy . one person was sleeping inside the store and lady sales person was gone out by shuttring...
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1.0
I didn't like
  • Customer service
  • I did not like
#1251865
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Lids - Great resolution

Brian in the orange park Florida location of locker room ordered the wrong size hat for my dad's birthday then refused to help me thank God Juan and deantya helped me when I called
#1247831
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Lids - Service sucks

They have bad service at the store in round rock tx i had them do some embroidery on some hats they told me they would do it same day just to get my business now they can do it or they told me that is a hat store not a embroidery store already call the office and all they did was told the manager to talk to me now he wants to give my hats back
#1231678
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I hate their website, first and foremost. I live in CA and tried to take advantage of your extra 30% of select sale items: Items to be delivered Loyola Ramblers NCAA Men's Sister Jean Power T-Shirt $18.75 Loyola Ramblers NCAA Men's Sister Jean Power T-Shirt Size: L...
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Anonymous
Kenia56

Hi! i am receiving the same payment processing error, but my card has been pre authorized twice for a $1. Their website says cards are preauthorized but aren't fully charged u...

1.5
#1229063
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While attempting to exchange a hat I bought a week ago for the exact same hat, but in a different size, I was told by the manager Chris at the cherry creek location that I had to pay an additional $15 dollars because the hat wasn't on sale anymore?!?! I called customer...
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1.0
#1200076
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As a hat lover and a person who's been to a lot of Lids stores, I hate this one. It's more upsetting because this is now my closest Lids. The thing about this Lids is the discounted hats section is a complete mess. It's like the $2.00 dvd bin at Walmart. There is no...
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#1196366
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I ordered 3 items and paid for express postage. I received an email confirming the purchase and stating that they will provide a tracking number within 24-48 hours. 2 days later I received 1 of the three items which was sent express. I sent two emails which were both I...
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1.2
#1195338
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