Not resolved

Approx 9.p.m. in huntsville,al Memorial parkway location.

Ticket # 124432 salesperson David. My item was lost was told i would recieve full refund plus item i purchased. I returned when i recieved a call that my hat was completed.

I was then informed that supposedly my item was found when i know that wasnt the truth to matter, i had just sat on outside of store and watched the new item being made. Also recieved a call saying he had just completed the hat the 2nd time but im still being lied to about the issue and policy is not being upheld with this store.

Product or Service Mentioned: Lids Pick Up Service.

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